Accessibility Policy

SXSW London Accessibility Policy 

SXSW London is committed to creating an inclusive and accessible experience for everyone. Accessibility is a key part of our planning, and we work closely with our venue partners, suppliers, and access specialists to ensure that all participants can enjoy and engage fully with the event. 

Our Commitment 

SXSW London 2026 will comply with the Equality Act 2010 and follow recognised accessibility standards 

We aim to remove barriers, anticipate diverse needs, and make reasonable adjustments to ensure equal access for all. Accessibility remains a shared responsibility across our entire team, from event design to on-site delivery. 

Venues and Step-Free Access 

SXSW London 2026 will take place across [insert final number] venues in Shoreditch. Detailed access information for each venue, including entrances, facilities, and transport options, will be available on our app ahead of the event. 

Facilities and Support 

The following accessibility measures will be in place: 

• Free Essential Companion Passes intended for those who care for persons with disabilities, including people with hidden disabilities. Subject to proof. 

• Service animals that are trained specifically to assist a person with disabilities are allowed. This does not include emotional support animals. 

• Captioning at all main stage sessions. 

• Hearing loops in primary performance areas. 

• Dedicated wheelchair places at conference venues. 

• Electric wheelchair and Mobility scooter charging points at Brick Lane Yard 

• Calm/ Quiet and Prayer spaces at selected venues. 

• Changing Places facilities (High Dependency Unit) in key location. 

• Staff training on accessibility and inclusive service. 

• Accessibility team at each venue as your point of contact but not to replace your essential companion. 

• Invisible disability identifiers available for attendees who wish to use them. 

• Step-free routes between public areas. 

• Limited accessible transport options between venues (to be confirmed closer to the event). 

• Accessibility map ensuring attendees have all the access location one place. 

Essential Companion Passes 

Please email hello@sxswlondon.com if you require an essential companion to accompany you to the festival. We will help arrange the appropriate pass, provided the relevant requirements are met. 

Getting in Touch 

If you have accessibility requirements or would like to discuss support available before or during the event, please contact us at hello@sxswlondon.com. 

We encourage attendees to get in touch at their earliest opportunity so we can provide personalised information or make reasonable adjustments where possible.

Feedback and Continuous Improvement 

We are committed to ongoing improvement and value feedback from attendees, staff, and partners. If you have suggestions or experience anything you think we can improve during your SXSW London journey, please email hello@sxswlondon.com. Your insights directly inform our future accessibility planning.