The session will be structured around three main themes for discussion:
1. Trust: Explores the factors that genuinely earn trust in AI (accuracy, transparency, brand, design), how AI should communicate uncertainty, and whether users prioritise explanations or reliable outcomes.
2. How human should AI feel?: Debates the ideal persona for AI (a person, a tool, or something new). It questions the inherent trustworthiness of abstract text-based agents versus increasingly realistic voice and video agents, and asks if the Uncanny Valley is a barrier to overcome, or a boundary to respect.
3. Design Ethics: Addresses the morality of designing AI to seem more capable than it is, the potential conflict between trust and design choices that optimize for engagement/charm, and the ethics of fixed versus dynamic AI personalities.
Information for attendees:
- Book a roundtable session via the RSVP function on our app.
- Please arrive 5 minutes early to check in for the roundtable session. Late arrivals (anyone not present at the start of their booked session) may lose their slot to a walk-up attendee.
- If a session is fully booked, you’re welcome to try as a walk-up in case a booked attendee doesn’t attend.